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Glossary · 30 terms

The glossary

The words agencies, carriers and vendors use, defined in plain English for people who quote and service P&C business.

A

Admitted carrier

An insurer licensed by a state's insurance department to write business there. Its rates and forms are generally filed with the state, and its policies are backed by the state guaranty fund.

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Aggregate limit

The most a policy will pay for all covered claims during the policy period, as opposed to the per-occurrence limit, which caps any single claim.

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B

Business income insurance

Property coverage that replaces lost net income and pays continuing expenses while a business is shut down or slowed by covered physical damage.

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Businessowners policy (BOP)

A package policy for small and mid-sized businesses that combines property, general liability and business income coverage in one policy, at one premium.

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C

Cancellation notice

The written notice an insurer must send before ending a policy mid-term. State law sets the reasons allowed, how many days' notice, and who must receive it.

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Claims-made vs. occurrence

Two ways a liability policy decides which year's coverage applies: occurrence policies cover injury that happens during the term; claims-made policies cover claims first made during the term.

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Class code

A numeric code that describes a business's operations for rating. Workers comp uses bureau codes (such as NCCI's); general liability uses ISO or carrier codes. They aren't interchangeable.

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CLUE report

A LexisNexis database report of a person's or property's past auto and home insurance claims, which insurers check when quoting personal lines.

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Coinsurance (property)

A property policy condition that reduces a claim payment if the building or contents are insured for less than a set percentage, often 80% or 90%, of their value.

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Commercial package policy (CPP)

A single policy combining two or more commercial coverage parts, such as property, general liability and inland marine, each with its own forms and rating.

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Contingent commission

A bonus a carrier pays an agency on top of base commission, usually based on the profitability, growth or volume of the business the agency placed with it.

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E

Earned vs. unearned premium

Earned premium is the part of a policy's premium for coverage already provided; unearned premium is the part for time remaining, which is refundable if the policy cancels.

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Experience modification rate (EMR)

A workers comp rating factor that compares an employer's actual losses with the losses expected for its class and size. Below 1.00 lowers premium; above 1.00 raises it.

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G

Ghost policy (workers comp)

A minimum-premium workers comp policy for an owner-only business that excludes the owner, so it covers no one today but provides a certificate for contracts.

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H

Hired and non-owned auto (HNOA)

Liability coverage for a business when employees drive rented, leased or borrowed vehicles, or their own cars, on company business.

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I

Inland marine

Property coverage for things that move or don't fit a building policy: contractors' equipment, tools, goods in transit, installation work and similar property.

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L

Loss payee

A party, usually a lender or lessor, named on a property or auto policy to receive claim payments for property in which it has a financial interest.

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M

Minimum earned premium (MEP)

The share of a policy's premium the insurer keeps no matter when the insured cancels. Common on E&S policies, often 25% or more.

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Motor vehicle record (MVR)

A state DMV report of a driver's license status, violations, accidents and suspensions, which insurers use to rate and underwrite auto policies.

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N

Named insured

The person or organization shown on the declarations page as the policyholder. The named insured has the broadest rights and duties under the policy.

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P

Policy checking

Comparing an issued or renewed policy against the application, quote, binder and prior policy to catch carrier errors before the client finds them at claim time.

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Primary and noncontributory

Contract wording that requires your client's policy to pay first for an additional insured, without asking the additional insured's own insurance to share the loss.

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R

Replacement cost vs. actual cash value

Two ways property claims are valued: replacement cost pays to repair or replace with like kind and quality; actual cash value deducts depreciation.

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S

Schedule of hazards

The part of a general liability application or policy that lists each location, classification code, exposure basis (such as sales or payroll) and rate used to calculate premium.

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Self-insured retention (SIR)

An amount the insured must pay itself, including defense costs, before a liability policy responds. Unlike a deductible, the insurer doesn't pay first and seek reimbursement.

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Short-rate cancellation

A cancellation where the insurer keeps more than the pro-rata share of premium, as a penalty, usually when the insured cancels mid-term.

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Statement of values (SOV)

A schedule listing each insured location's building, contents and business income values, plus construction details, used to set property limits and price the risk.

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U

Umbrella vs. excess liability

Both add liability limits above underlying policies. An umbrella can also cover some claims the underlying policies don't; an excess policy usually follows the underlying terms only.

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W

Waiver of subrogation

A policy provision or endorsement in which the insurer gives up its right to recover a paid claim from a third party, usually because a contract requires it.

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X

X-date

The expiration date of a prospect's current policy. Agencies track X-dates to time their outreach so they can quote before the renewal.

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